The Life of a Kendall Student

So I started taking classes at Kendall College in October. I just finished my second quarter and I have found a new love for food. Before I used to take everything from the back of the house and front of the house for granted. During my first quarter at Kendall, I took a class called a la carte and it was probably one of the best experiences ever. The best way to explain the class is... you work for free. I did everything in the front of the house. I must say talking to customers really isn't that intimidating. Everyone just wants to come in and enjoy their food and receive good service. I also learned that there is good service and exceptional service. The difference is knowing how to exceed the expectations of the customers. Honestly some of the easiest things can please a customer such as changing a napkin out or knowing how to explain to the customer what they are eating. Kendall was definitely a big step for me in my life and I can honestly say that this is what I was meant to do. I don't know if I am more geared towards the food and beverage side or the hotel management side, but I know that I want to deal with people.